Guides
The whole picture, in one sitting
Each guide takes one industry and walks the entire week: where the hours go, which of that work is rule-based enough to hand to a system, what order to build in, and how to tell whether it worked. Free, no strings, and written so you could hand it to a competitor without losing anything.
No obligation. No jargon. Plain English.
Three guides, one per industry
More are being written. If yours isn't here yet, ask — we'll tell you honestly whether the home services one covers enough of your week to be worth reading.
Free guide
The Home Services Owner's Guide to Getting 10 Hours a Week Back
For HVAC, plumbing, electrical, roofing, landscaping, cleaning
The five automations that pay back fastest when the phone is the business — missed-call text-back, booking and reminders, follow-up, review requests, and quote-to-cash — with what to install first and how to measure it.
What's inside
- A one-page worksheet for counting the calls you actually miss
- The install order most home service businesses should follow
- What to expect back, in dollars, customers, and hours
Free guide
The Health & Wellness Owner's Guide to Getting 10 Hours a Week Back
For Dental, medical, chiropractic, medspa, therapy, physical therapy
Where the hours go in a practice — the front desk, the intake paperwork, the no-shows, the recall list nobody works — and which of those a system can take over without touching the part patients value.
What's inside
- A no-show cost calculation you can do from your own schedule
- Reminder and recall sequences that actually get answered
- What to ask any vendor about handling sensitive patient data
Free guide
The Professional Services Owner's Guide to Getting 10 Hours a Week Back
For Accounting, bookkeeping, insurance, legal, real estate, financial advice
Client intake, document chasing, onboarding, and the follow-up nobody gets to. A walkthrough of which parts are rule-based, which parts need judgment, and where a human has to stay in the loop.
What's inside
- An intake audit: every step, who does it, how long it takes
- Document and e-signature workflows that remove the chasing
- Where to keep a person in the loop, and why that is not a failure
Guide delivery automation is coming online — email us and we'll send it directly. The button opens a message to Matthew@mleca.com with the guide name already in the subject line, and a person sends it back.
What happens to your email?
You email us and a person replies with the guide attached. That's the whole flow right now — no list, no sequence, until the delivery automation is live. We don't sell addresses, and we don't hand yours to anyone else.
If you'd rather just read something now with nothing attached, the blog and the FAQ are open, free, and ungated.
Or skip the reading and get your own numbers
The guides describe an industry. The free audit describes your business: how leads reach you, what your team still does by hand, which tools you already pay for, and a ranked list of what to fix first with a figure against each one.
No obligation. No jargon. Plain English.